You have been true to your word...
We rejoice at how far we have come.
Dear Mr. Gluckstein,
By the time you get this letter it will be almost exactly three years since we first met. At that time my wife and I and most of our children were operating in a fog of despair and pain as our oldest son had been cruelly assaulted and was lying unconscious in a hospital bed with limited hope of recovery due to a severe brain injury.
When you heard our story, you graciously offered to assist us wade through a nightmare of legal paper work as we would try to recover some of the costs of having a potentially handicapped son. You have been true to your word and have helped us (with your staff’s assistance — specifically Angela Comella to whom we owe a great thank you as well) — collect money where we could, as we dealt with the insurance companies. Because of this, we have been able to pay the extra medical costs, the travel costs and the therapy sessions which Joe still attends.
Over the last three years, Joe has improved beyond anything that even the medical staff expected and you have been a witness to this, and a helper in this, as we did not have to worry about the legal procedures required to collect much needed funds.
A letter like this is so inadequate but we must say THANK YOU!! Your help and your staff’s help and encouragement have helped us through a very difficult time.
Today, almost three years later, we rejoice at how far we all have come. Joe has gone back to work in limited capacity — but he is doing well at what he does. He may never be able to go back to his profession of choice, as a millwright, but by the grace of God he is able to work and pay his own bills as he again is able to live alone in his own home. He has some physical limitations and a short term memory liability, but he copes very well.
You have been a contributor and a part of this miracle. Thank you! Thank you! Thank you!
Bill Jansen & Laura Jansen and Joe Jansen
"You guided us through the complicated legal
process and achieved the best result"
Charles,
Words cannot be described how much you helped us when our family went through difficult problems due to a car accident and my husband sustained serious injuries.
You guided us through the complicated legal process and achieved the best result we could have hoped for. I was much impressed. You were extremely conscientious, professional and supportive. I couldn't be more pleased with the way you represented us. I have nothing but the highest praise for how you handled the case.
Once again, our great THANKS to you, all your staff, GLUCKSTEIN and ASSOCIATES LLP. Thank you for all your help and support. We are grateful and happy with Charles and we would highly recommend him and his excellent services to any family that finds themselves in this position.
Sincerely, Evelyn & Lubomir Petzourov and Family
"You performed miracles on our behalf"
Dear Mr. Bernard Gluckstein,
The bigger step to closure was taken. I was quite stressful and tense but your selection of David Lindsay was an unexpected Godsend.
David was not only a true gentleman, but his dedication to the case was extreme and intense. He demonstrated a sincere manner of compassion, understanding, patience and guidance. His determination never waivered nor was he ever intimidated by the many breaks between sessions or by the defence to hurry up. He acted with total confidence and I believe the outcome verifies this.
Bernie, I can't speak highly enough about David. He has left us feeling that our selection of your firm was not only a wise decision, but a decision that could never be duplicated if any other choice might have been made.
To all of us here, you were the author and producer of the present silver lining that we now see, instead of those dreary dark clouds that shadowed us for the past five years. You have performed miracles on our behalf, Bernie, and we shall be forever grateful to you.
Please extend gracious and sincere "thank-you's" to all of your staff. And a very special "thanks" to David for just being David and extending such warmth and comfort in our time of need.
Most respectfully yours, B. & K. Hawley
"Your guidance with respect to the law
brought a great degree of comfort"
Dear Mr. Michael Rand,
Thank you for providing me with the release letter
from Sun Life.
I would like to take this opportunity to thank you for your representation during our lawsuit. While this was a trying process since it revisited a painful period in our lives, your guidance in respect to the law brought a great degree of comfort. You personally took great interest in the case, showed patience and understanding in informing us of the proceedings, and maintained us well informed of developments. I appreciated your efforts in being well informed on the specifics of the case, and articulating these facts to the other parties' lawyers during our mediation. Overall, we are satisfied with the outcome of the lawsuit, and pleased with your service.
Once again, thank you for representing our interests during this lawsuit. All the best to the firm, the personnel involved in this case, and especially to you, Mr. Rand.
Sincerely,
Eduardo Adolfo Veiga
Iqaluit, Canada
"Humility, compassion and expertise...
Charles stood out from the crowd"
I met Charles Gluckstein by way of a recommendation, and was immediately pleased with the result. What made him stand out from the crowd was his strong sense of character, coupled with subtle hints of humility, compassion and expertise. In dealing with me, he remained direct, thorough and courteous. He was easy to talk to, which helped relieve the initial feeling of discomfort. Charles' impartial disposition enabled me to communicate equally and address my questions with poise.
Unlike his competitors, Charles did not make false promises or attempt to operate outside his level of competence. Together, we were able to establish the likely degree of my involvement in the case, as well as understand the pros and cons of my situation given the facts.
I believe that Charles' candor has helped me hope for the best but expect the worst; by doing so, he had raised the bar. Through-out the process, I have felt not only Charles' heartfelt interest in my case, but also, his faith in me as a person, fighting for my right to be heard. I would recommend Gluckstein & Associates LLP to anyone seeking clear-cut legal advice and fair representation.
Irena Kagansky